Online Couples Counsellor | Relationship Counselling Kent

Denese MacDonald — Online Couples Counsellor

Certified Imago Therapist | BACP Registered | 20+ Years’ Experience

Quick Summary: Here’s a short introduction to Denese and how she can help — you can read more about her below.

Denese is a highly experienced relationship counsellor offering online couples therapy via Zoom. A certified Imago Therapist and integrative practitioner, she draws on over 20 years of experience helping couples break painful cycles, improve communication, and reconnect emotionally. Whether you’re feeling unheard, stuck in recurring conflict, or unsure whether to stay together, Denese offers a calm, non-judgemental space to explore what’s going wrong and what’s possible. She gently supports both partners to be truly heard, helping you move forward — together or apart — with greater clarity and respect.

More from Denese…

Hello, my name is Denese MacDonald and I am a certified Relationship Counsellor in Imago Therapy, with over 20 years’ experience. I am BACP registered, which means I am qualified to work with both individuals and couples, although relationship counselling is my main area of expertise.

Imago Therapy is a process designed to assist couples in overcoming a distanced, hurting relationship in order to find love again. Whilst I am a practitioner of Imago Therapy, I am essentially an integrative therapist. That’s because I don’t believe in a one-size-fits-all approach, so I use different therapeutic models depending on each couple’s individual needs.

How online couple therapy can help

Perhaps you are tired of recycling the same conflicts which leave you feeling misunderstood, hurt, or angry? Or maybe you feel so unhappy in your relationship that you are wondering if you should stay or leave?

Often, when couples are experiencing a lot of pain and frustration in their relationship, they feel disconnected and defensive. I will support you in creating positive change in the way you communicate. Instead of reacting defensively or acting out your hurt with destructive behaviours, I will help you both calmly express your pain or dissatisfactions and explore them more deeply. Together, we will discuss what you would like to change and tailor the counselling to meet your goals.

Undertaking couple therapy online, in a safe non-judgemental space, will allow listening and understanding to replace escalation and conflict. Relationship counselling can help expand awareness and develop the skills needed to repair and grow your relationship to its full potential.

If change is not possible and recovery is not your goal, then online couple counselling can support you to talk this through with kindness and mutual respect, so you can move forward more positively in separate lives.

Marriage counselling is a positive step to navigate your way through relationship difficulties. Being truly heard by your partner is the start of healing and growth.

Ethical Practice

Being a BACP member means that my practice is guided by their code of ethics. I also undertake regular professional development and supervision, as well as holding professional indemnity insurance.

👉 If you would like to make an appointment to see Denese for online couple therapy, please contact her via Relationship Counselling Surrey today.

Why use us?

Experienced

Successfully enabled hundreds of couples to relate more effectively and achieve their goals
Skilled in helping couples open up and communicate effectively
97% of customers rebook after their first session.

Qualified

BSC (hons) Psychology (accredited by the British Psychological Society)
BACP - British Association of Counselling & Psychotherapy
PGCert Psychotherapy

Professional

We will help you understand what is going on in your relationship, no matter what has happened or what is going on.
Feel relaxed in quiet, comfortable environment
Convenient & flexible appointments to suit you.
Ideally located across the whole of surrey.

Convenient Locations

Guildford
Bexley
Caterham
Bromley
Canterbury
Dartford
Farnham
Herne Bay
Surbiton
Rochester
Redhill
Tonbridge
Woking

Reviews

Dear Relationship Counselling Surrey I can't thank you enough for all your help during our sessions. You have given me the tools and skills I need to move forward in a positive way. I particularly liked the way you had saved notes from my first contact for counselling so that at the end we could re-cap and ensure all my issues had been worked through. What was really interesting is the way you helped me to work through my problems rather than just suggesting solutions to me. I enjoyed my "eureka" moments where suddenly a penny would drop and I would see something from a completely different perspective. Thanking you so much,

Neana
"Kate Stewart helped us at a time when we were approaching rock bottom in our relationship. We both found her to be friendly, very approachable and reassuring. She helped us to communicate at a much deeper level and to understand the other's point of view. We would thoroughly recommend Kate to any couple going through relationship difficulties"

EP & WP
"Katrina is amazing! With her help my husband and I are back ‘on track’. Katrina reassured us that both of our feelings count and because of this Katrian gained our trust instantly. She quickly helped us to identify what could be causing our issues and how we can use simple techniques and solutions to resolve/manage/accept them. We are still using those tips now and we still remind each other when we need to of the wonderful guidance Katrina gave so that we can continue to benefit from it whenever we need to"

Jacqueline B
"I have recently been helped by Helen Lamming and through my sessions I can honestly say I have felt improvement. She helped create a open and friendly platform in which we could discuss the relevant topics that helped ease my overall stress and anxiety. I would recommend Helen very highly and I would not hesitate to book further sessions if I felt the need. I would also recommend the online sessions and found them far less stressful that adding extra travel to my day.

Nik Edwards
"Andy gave us what we needed and at a pace we could manage. He joined with us in our exploration so the Julie-and- I duo became a trio with And; working together to resolve our issues. After each session we felt empowered to take away what we had discussed so that we may consider this in greater depth in our own time. He was never the passive wall or mirror (which would have irritated and blocked our learning) but an active participant in our striving to move forward .

Clive and Julie
Trish Mayne
"Thank you for a really good session Trish. We were feeling really stuck for a time. You listened and helped pull us back into a place where we could think and makes things feel better. We are very glad we chose to turn to you for guidance. "

Anonymous
Elaine Brown
"Thank you so much for everything you have done to help the situation with our marriage. We have learnt a lot but still have a way to go but you have helped more than we can of expected"

J & P
"We didn’t think we would be sat here together having enjoyed a family Christmas, when this time last year we felt we were at the end. Thank You for helping us find a way forward that suited us, and for your knowledge and understanding. We now are looking forward rather than dreading the future"

Anonymous
"Although my wife was not comfortable discussing our marital problems with a counsellor herself, Trish really helped me understand how to approach the issues, and gave us a good foundation/plan to build upon. They say the first step is to talk about the problems, and talking with Trish really helped!. Was the first time (aged 48) I have had any kind of counselling, which filled me with fear, but within a couple of minutes of the Zoom meeting Trish put my mind at rest."

Anonymous
"Just to say Thank you for your help, it has been invaluable and it was wonderful confiding in someone so warm and non-judgemental. The sessions were priceless in how they improved our communication and overall relationship. The tools we've learnt will be invaluable taking froward"

H & S
"We found Sian to be such a huge help in our quest for improving our communication skills. Sian will teach you how to think about your behaviour and what it's linked to so you learn to understand yourself and your partner a whole lot better. This is an invaluable technique,. She is also warm & fun which really helps!:)"

Scott and Sue
"We weren't sure what to expect, or even if it would help. Best money we ever spent!" Trish helped us, as a couple and as individuals, and we have learnt some valuable tools we will continue to use. And we are happy to say, we now feel the strongest we ever have"

Anon – West Malling
"We saw Sian for some marriage counselling online and found that she has an amazing ability to explain back to you EXACTLY how you are feeling, both me and my husband just couldn't believe it! It was like she had experienced every single feeling we had at some point so she could really relate to it. At no point did she judge either of us such she just helped understand each other's perspectives and got us actually communicating properly again! Thank you!

Anonymous
"We felt having a space to talk in that was safe and supportive was really helpful. The sessions were very well managed and structured by Jolanta and there was an understanding and empathy with our situation which felt comforting. We were each allowed a decent time to talk and reflect" "Thank you Jolanta – you were very kind and understanding and we really appreciated the lack of judgement and desire to help us with your reflections and ideas"

Anonymous
"Relationship counselling with Judy was a positive experience for both of us. The initial questionnaire was a good way to get us to think deeply and try to identify issues we had and wanted to address" "Judy seemed to understand where each of us was coming from and tried to get us to see the other person's point of view"

Mr & Mrs Hakki
"The Irish" (ha ha ha!) cannot thank you enough for all you have done for us Stephanie. It's been a steep hill but we finally got there, we will never forget what you have done for us and all being well we won't be back!! :))"

Rosalyn and Patrick
Haslemere
After only 2 appointments with things started to get better and then continued to grow each session after that. With our new communication skills and understanding of each other I feel like we are back in love again! I would tell anyone not to be scared or embarrassed and it is worth every penny"

Anonymous
Woking
"My wife point blank refused to seek help for our problems with marriage counselling because she saw this as a failure she didn't want to admit to. Neither of us wanted to separate but we wanted to feel happy again. When I called Relationship Counselling Surrey to ask her advice they were so helpful! Although my wife was still hesitant to attend it's helped us greatly. We didn't even realised how stale things were and how mundane our lives had become. inspired us with new vigour and understanding and we are both happier now and actually looking forward to our retirement together rather than dreading it"

Mr and Mrs Cobhurn – Farnham
"It's been good and it's been bad..................... but knowing what we know now .... we should have done it years ago! Thank you thank you thank you!"

Elsa and Mark – one very happy couple!
"Highly recommend - I contacted Relationship Counselling Surrey for an appoinment w because I was concerned that my reaction to the small irritating things my partner was doing was getting out of hand. I was anxious, angry and upset on a regular basis. I tried to blame him for a while but I started to realise it was me and not him. I saw Sophie Hill for a few months, once a week, and began to understand why I was reacting the way I was. This understanding was half the battle, and was incredibly revealing. I learned not to let my hurt feelings turn to anger and frustration, and deal with them in a different way. I feel like my old self again now, I'm more in control of my emotions, and much happier in my relationship. Sophie was sympathetic, caring, open and I think genuinely happy for me when I started to feel better”

Mrs T Albany
"As you know Michelle I have tried very hard to get over my wife's affair. Unfortunately I haven't been unable to forgive and forget and now know I never will. Although the whole experience has hurt like hell, I couldn't have done it without you. You helped me through it by giving me time, patience and a different perspective. I know more about myself and relationships than I ever did before and I'm hoping one day I will see some good in what's happened. Hopefully this will help me in my next relationship"

Steve M
Rochester
"Having Rose help us talk through our problems helped us both see each others point of view and see things more clearly. Our marriage is much stronger now that it has been for years – thank you so much"

Byron & Claire – Woking
"We knew we needed to separate but wanted to do so amicably for the sake of our two children. Andrew made this possible by offering us the support through a very difficult time"

Tracey B & Tom
"Thank you for putting our marriage back on track!"

Mr & Mrs Donahu
"When my wife suggested that we should see a relationship counsellor but I thought it was a stupid idea and was very sceptical and cynical!. However, Allie made us both feel very relaxed from the outset and she never took sides in any of our conversations. Unfortunately we were not able to save our relationship but Allie helped us through the difficult process and made the separation so such much easier. I would recommend her to anyone who is having problems"

Anonymous
"Although my partner was reluctant to go to couples therapy our therapist put us both at ease straight away. I was surprised how he opened up and I was able to see things from his perspective for the first time. I know that he understands me more now and we are closer than ever"

Hayley and John
"I didn’t think there was any hope for our relationship as all we did was argue and shout at each other. We went to see Sian at relationship counselling Guildford and she was so patient and understanding and always saw things from both points of view. We are now at a stage where we can at least communicate without getting angry. We are still working on our relationship but now feel at least there is light at the end of the tunnel"

Paul & Sue
Folkestone, Surrey

Problems we can help you with

Jealousy and Suspicion
Stale Relationships
Relationship Break Up’s or Divorce
Pre-Marital/Pre-Living Together Counselling
The Impact of Pornography
Dealing with the Death of a Partner
Intimacy Problems
Infidelity or Affairs
'Stuck' Relationships

Why use us?